Privacy Policy

  • The following statement discloses MyCableTV’s privacy policies. We update our policy periodically without notice so please check occasionally for any changes.

What Information We Gather
  • We at MyCableTV, understand your need to protect your personal information. This page reveals what sort of information we may ask you for and how it is used.
  • We request personal information when you place an order, register a product, request a service, request for a trial copy of our software, correspond with us or engage in certain other activities on our website. For example:
  • If you submit an order on-line with us, you will be asked for information needed to complete the transaction, such as your name, address and credit card number.
  • If you request technical support by email or telephone, we will ask you for information needed to complete the transaction, such as your registration/ license number and information about your computer hardware, software and the nature of the problem you are experiencing.
  • If you have requested for Product walk through, we ask you about your information like Name, Email address and Contact number.
  • It is your decision whether to proceed with any activity that requests Personal Information. However, please note that if you do not wish to provide the requested information, you may not be able to complete the specific process.

How We Use This Information
  • We use personal information in the following ways:
  • To assist us in creating better Products and Services to meet your needs.
  • To allow you to purchase and download products, obtain access to services or otherwise engage in activities you select.
  • To provide better/adequate/fast support over Telephone/E-mail/Fax etc.
  • Please be advised that we may disclose your personal information if legally required to do so by government agencies or law enforcement bodies.

  • We have taken security measures in accordance with International information practices to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using Secure Socket Layer (SSL) encryption.
  • The personal information that you have provided to us may be transferred to other MyCableTV’s offices around the world. Also, in certain countries our outside contractors might undertake the collection, transferring, storage and processing of your information.

Statistical Information
  • We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to produce traffic statistics for the MyCableTV sites. Such information is not co-related with any personal information.

Privacy Policy of Other Companies
  • The MyCableTV’s sites may contain links to site of companies with whom we have a relationship. MyCableTV is not responsible for the privacy practices of its business partners. We encourage you to read their privacy statements, as they may differ from ours.

Refund Policy

  • We have a ‘No Cancellation, No Refund’ policy for all the services offered by us. You can proceed for availing our services at your sole discretion. If you choose to proceed for registration or subscription of our services, it indicates your acceptance to our Policies listed in our website.